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Kylas is an enterprise-grade Sales CRM designed to support growing sales teams. It is a reliable, easy-to-use, and cost-effective solution that is built and priced for collaboration. Kylas offers UNLIMITED user licenses and features at flat cost and can be customized to function well for businesses across industries.

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Freshsales is a feature-packed sales CRM which gives you everything you need to convert, close, and nurture your leads. It has an expansive feature set; however, only a select few of these features are available for the low-tiered plans. Freshsales charges you on a per-user basis, making it expensive for small businesses with growing teams and limited budgets.

Comparing Kylas 'Elevate' with Freshsales 'Pro'

Pricing
Category Kylas Elevate Freshsales Pro
For 10 users(billed monthly) INR 12,999/mo INR 27990/mo
Lead, Contact & Account Management
Category Kylas Elevate Freshsales Pro
Lead Management ✓ ✓
Lead Form ✓ ✓
Lead Conversion Tracking ✓ ✓
Lead Source Tracking ✓ ✓
Campaign Tracking ✓ ✓
Handling Duplicates ✓ ✓
Deal Management ✓ ✓
Contact and Company Management ✓ ✓
Products and Services ✓ ✓
Pipelines UNLIMITED 10
Target Vs Achieved ✓ ✓
User Managment and Access Control
Category Kylas Elevate Freshsales Pro
Hierarchy ✓ ✓
Teams UNLIMITED 50
Deal Team ✓ x
Custom Roles UNLIMITED 50
Customer Engagement
Category Kylas Elevate Freshsales Pro
Email Marketing ✓ ✓
One-Click Calling ✓ ✓
IVR Integation ✓ ✓
SMS Integration ✓ ✓
WhatsApp Integration ✓ ✓
Automation
Category Kylas Elevate Freshsales Pro
Workflow Automation ✓ ✓
Communication Automation ✓ ✓
Automated flow for Lead Routing ✓ 50 per module (lead, deals, contacts and companies)
Collaboration and Productivity
Category Kylas Elevate Freshsales Pro
Task Management ✓ ✓
Comments- @mentions ✓ ✓
Notes ✓ ✓
History Feeds ✓ ✓
Notifications and Reminders ✓ ✓
Data Management
Category Kylas Elevate Freshsales Pro
Data sharing rules ✓ x
Data Import and Export ✓ ✓
File Storage 100 GB 2GB per user
Reports and Analytics
Category Kylas Elevate Freshsales Pro
Real-time Reports ✓ ✓
Dashboards ✓ ✓
Sales Forecasting ✓ ✓
Customizations
Category Kylas Elevate Freshsales Pro
Custom Fields 25 expandable ✓
Custom Layouts ✓ x
Customizable Pipelines Unlimited 10
Multi Currency ✓ ✓
Mobile App
Category Kylas Elevate Freshsales Pro
Mobile App ✓ ✓
Integrations
Category Kylas Elevate Freshsales Pro
Webhooks ✓ ✓
Marketplace ✓ x
API Access ✓ ✓
Quotations
Category Kylas Elevate Freshsales Pro
Quotations Free INR 1299 per user per month
Document Management
Category Kylas Elevate Freshsales Pro
Document Management ✓ ✓
Onboarding & Support
Category Kylas Elevate Freshsales Pro
Onboarding and training by in-house CRM expert ✓ x
Ratings & Awards
Category Kylas Elevate Freshsales Pro
Capterra Rating 4.8 4.5
G2 Rating 4.7 4.5
Software Suggest Rating 4.3 4.6
Software Suggest- Most Popular Software (Winter 2022) ✓ x
Software Suggest- Supreme (Summer 2022) ✓ x
Mention in G2 Spring Report Leader APAC region
Software Suggest-High Performer (Winter 2023) ✓ x
Capterra Best Ease of Use 2023 ✓ x
Capterra Best Value 2023 ✓ x
G2 Leader Asia Pacific Spring 2023 ✓ x

What Sets Kylas Apart?

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Easy & Efficient Interface

Centrahub offers a feature set, but it has an inefficient interface. This steepens the learning curve associated with it, especially for the CRM beginners in your team. It takes time to navigate the software, and hence its functionality gets limited.
Kylas, on the other hand, has a simple and interactive interface. Every field, column and tab on the dashboard has been designed with a clear function in mind. You do not require a lot of handholding to navigate the system. It can be used easily by CRM novices as well as experts.

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Powerful Mobile App

Centrahub’s mobile app functionality is quite limited. As a result, collaboration can be difficult, especially for field sales agents and sales reps who solely work off their mobile app.
Kylas Mobile App is a deal-cracking machine with almost the same functionality as the Kylas Desktop app. You can access every relevant piece of information, be it lead details or notes of prior meetings anywhere, at any time. Your business operations can be seamlessly carried out on-the-go with a powerful CRM mobile application.

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Customized Onboarding & Implementation

Centrahub does not offer customized onboarding or implementation support. As a result, their customers rely upon external vendors to help them with implementation and training, costing them more money!
Kylas provides customized onboarding and training sessions by CRM experts for all its plans. In addition, if a business needs additional help after the free onboarding, they can purchase 3-hour slots with our CRM experts at minimal costs.

Our Customers Love Us

See how our CRM platform helps teams boost productivity, close more deals and strengthen our customer relationships.

Ritesh Agarwal

We switched to Kylas after trying four other leading CRMs, and it performed beyond all expectations. It's simple UI & UX quickly won over the sales team and helped them collaborate and close more deals effortlessly.
Kylas now acts as our central data repository, and its detailed reports help us track business performance and accurately forecast revenue. The unlimited users and features give me the confidence to grow the sales team from 8 at present to 80 by the end of the year.

Ritesh Agarwal

Co-founder, Winworld Realty Services

Arvind G

Kylas has truly transformed the way we manage our remote teams. It's easy to set up, and I particularly appreciate its call tracking feature and its ability to connect to multiple lead sources.
It consolidates everything into one app, including WhatsApp, Razorpay, etc., allowing you and your team to work on the go!!"

Arvind G

Director Sales, Dheya Careers

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Trusted by Top Manufacturing Firms

One-click integrations with your existing stack. No change management needed.

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