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Kylas is an enterprise-grade Sales CRM designed to support growing sales teams. It is a reliable, easy-to-use, and cost-effective solution that is built and priced for collaboration. Kylas offers UNLIMITED user licenses and features at flat cost and can be customized to function well for businesses across industries.

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Bigin by Zoho CRM is designed to give small businesses the basic CRM functionalities that they will likely need in everyday sales operations. It only provides basic CRM features and limits growing businesses in terms of functionality. Bigin does not offer a flat fee plan, restricting businesses in terms of the number of user licenses.

Comparing Kylas 'Elevate' Plan with Bigin 'Premier' Plan

Pricing
Category Kylas Elevate Bigin by Zoho Premier
Pricing (for 20 users)(Billed annually) INR 12,999/mo INR 14,400/mo
Features
Category Kylas Elevate Bigin by Zoho Premier
Separate lead and deal module x
Conversion Mapping x
Automated Lead Distribution x
Contact and Company Management
Custom Dashboard Unlimited 20
Sales Forecasting x
Pipelines (Sub) Unlimited 25
Pipeline Stages 40 25
Workflow Automation
Activity Dashboard
Pre-built Report Templates x
Report Customization x
Layouts x
Quotes x
Email Marketing
Attachment in Template 25MB/ Template 3MB/ Template
Webforms Unlimited 5
Calendar
Number of Roles and Profiles Unlimited 20
File Storage 100 GB 1GB/org
Webhooks x
API Access Unlimited One to 50,000 credits + (No of user licenses * 250)
Number of Records 100,000 100,000
Number of Custom Fields 25 25/module
Online Forms
Data Sharing Rules x
Mobile Access
Onboarding & Support
Category Kylas Elevate Bigin by Zoho Premier
Onboarding and training by in-house CRM expert x
Ratings & Awards
Category Kylas Elevate Bigin by Zoho Premier
Capterra Rating 4.8 4.7
G2 Rating 4.7 4.5
Software Suggest Rating 4.3 Not Rated
Software Suggest- Most Popular Software (Winter 2022) Featured in 2022 x
Software Suggest- Supreme (Summer 2022) Recognized as Momentum Leader x
Mention in G2 Winter Report 2023 x
Mention in G2 Fall Report Recognized as Momentum Leader x
Software Suggest-High Performer (Winter 2023) x
Capterra Best Ease of Use 2023 x
Capterra Best Value 2023 x
G2 Leader Asia Pacific Spring 2023 x

What Sets Kylas Apart?

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Intuitive and Easy Interface

Zoho’s biggest pro - that it is an all-in-one productivity suite - is also its biggest con! The system comes with a learning curve. In addition, there are a lot of features and settings on the system that do not disable and make it challenging to perform the simplest of tasks.
On the other hand, Kylas is very user-friendly with features focused on increasing the efficiency and productivity of the teams. We are even rated as the Easiest to Use CRM by G2.

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Flat Pricing for Unlimited Users

Zoho’s pricing is on a per-user basis. So, while it can be cost-effective for 1-2 users, it gets expensive as your team grows. As a result, moving forward, you will either have to shell out increasing amounts towards license costs or restrict your number of users/licenses.
Kylas accommodates your business’s unique needs throughout its growth journey. It offers UNLIMITED USERS and Features at flat cost. So, no matter how much your sales team scales, you will end up paying the same costs.

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Efficient & Responsive Customer Support

Zoho CRM does not offer the customer support. There is a lengthy TAT for the resolution of your concerns which can adversely affect your business operations and CRM usage.
In contrast, Kylas’s onboarding and support has your back! Kylas offers a dedicated team to support you with business and technical expertise. You also get a customer success representative to help you customize the CRM to your needs.

Our Customers Love Us

See how our CRM platform helps teams boost productivity, close more deals and strengthen our customer relationships.

Ritesh Agarwal

We switched to Kylas after trying four other leading CRMs, and it performed beyond all expectations. It's simple UI & UX quickly won over the sales team and helped them collaborate and close more deals effortlessly.
Kylas now acts as our central data repository, and its detailed reports help us track business performance and accurately forecast revenue. The unlimited users and features give me the confidence to grow the sales team from 8 at present to 80 by the end of the year.

Ritesh Agarwal

Co-founder, Winworld Realty Services

Arvind G

Kylas has truly transformed the way we manage our remote teams. It's easy to set up, and I particularly appreciate its call tracking feature and its ability to connect to multiple lead sources.
It consolidates everything into one app, including WhatsApp, Razorpay, etc., allowing you and your team to work on the go!!"

Arvind G

Director Sales, Dheya Careers

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Trusted by Top Manufacturing Firms

One-click integrations with your existing stack. No change management needed.

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