4.7/5 rating on G2 and 4.8/5 Capterra
Native Agentic AI
Choose Kylas and pay less for an easy to use Sales CRM with extensive functionalities and fewer feature-limits.
T&C apply*
Artistic Impression
Kylas is an enterprise-grade Sales CRM designed to support growing sales teams. It is a reliable, easy-to-use, and cost-effective solution that is built and priced for collaboration. Kylas offers UNLIMITED user licenses and features at flat cost and can be customized to function well for businesses across industries.
Freshsales is a feature-packed sales CRM which gives you everything you need to convert, close, and nurture your leads. It has an expansive feature set; however, only a select few of these features are available for the low-tiered plans. Freshsales charges you on a per-user basis, making it expensive for small businesses with growing teams and limited budgets.
| Category | Kylas Elevate | Freshsales Pro |
|---|---|---|
| For 10 users(billed monthly) | INR 12,999/mo | INR 27990/mo |
| Category | Kylas Elevate | Freshsales Pro |
|---|---|---|
| Lead Management | ✓ | ✓ |
| Lead Form | ✓ | ✓ |
| Lead Conversion Tracking | ✓ | ✓ |
| Lead Source Tracking | ✓ | ✓ |
| Campaign Tracking | ✓ | ✓ |
| Handling Duplicates | ✓ | ✓ |
| Deal Management | ✓ | ✓ |
| Contact and Company Management | ✓ | ✓ |
| Products and Services | ✓ | ✓ |
| Pipelines | UNLIMITED | 10 |
| Target Vs Achieved | ✓ | ✓ |
| Category | Kylas Elevate | Freshsales Pro |
|---|---|---|
| Hierarchy | ✓ | ✓ |
| Teams | UNLIMITED | 50 |
| Deal Team | ✓ | x |
| Custom Roles | UNLIMITED | 50 |
| Category | Kylas Elevate | Freshsales Pro |
|---|---|---|
| Email Marketing | ✓ | ✓ |
| One-Click Calling | ✓ | ✓ |
| IVR Integation | ✓ | ✓ |
| SMS Integration | ✓ | ✓ |
| WhatsApp Integration | ✓ | ✓ |
| Category | Kylas Elevate | Freshsales Pro |
|---|---|---|
| Workflow Automation | ✓ | ✓ |
| Communication Automation | ✓ | ✓ |
| Automated flow for Lead Routing | ✓ | 50 per module (lead, deals, contacts and companies) |
| Category | Kylas Elevate | Freshsales Pro |
|---|---|---|
| Task Management | ✓ | ✓ |
| Comments- @mentions | ✓ | ✓ |
| Notes | ✓ | ✓ |
| History Feeds | ✓ | ✓ |
| Notifications and Reminders | ✓ | ✓ |
| Category | Kylas Elevate | Freshsales Pro |
|---|---|---|
| Data sharing rules | ✓ | x |
| Data Import and Export | ✓ | ✓ |
| File Storage | 100 GB | 2GB per user |
| Category | Kylas Elevate | Freshsales Pro |
|---|---|---|
| Real-time Reports | ✓ | ✓ |
| Dashboards | ✓ | ✓ |
| Sales Forecasting | ✓ | ✓ |
| Category | Kylas Elevate | Freshsales Pro |
|---|---|---|
| Custom Fields | 25 expandable | ✓ |
| Custom Layouts | ✓ | x |
| Customizable Pipelines | Unlimited | 10 |
| Multi Currency | ✓ | ✓ |
| Category | Kylas Elevate | Freshsales Pro |
|---|---|---|
| Mobile App | ✓ | ✓ |
| Category | Kylas Elevate | Freshsales Pro |
|---|---|---|
| Webhooks | ✓ | ✓ |
| Marketplace | ✓ | x |
| API Access | ✓ | ✓ |
| Category | Kylas Elevate | Freshsales Pro |
|---|---|---|
| Quotations | Free | INR 1299 per user per month |
| Category | Kylas Elevate | Freshsales Pro |
|---|---|---|
| Document Management | ✓ | ✓ |
| Category | Kylas Elevate | Freshsales Pro |
|---|---|---|
| Onboarding and training by in-house CRM expert | ✓ | x |
| Category | Kylas Elevate | Freshsales Pro |
|---|---|---|
| Capterra Rating | 4.8 | 4.5 |
| G2 Rating | 4.7 | 4.5 |
| Software Suggest Rating | 4.3 | 4.6 |
| Software Suggest- Most Popular Software (Winter 2022) | ✓ | x |
| Software Suggest- Supreme (Summer 2022) | ✓ | x |
| Mention in G2 Spring Report | Leader APAC region | |
| Software Suggest-High Performer (Winter 2023) | ✓ | x |
| Capterra Best Ease of Use 2023 | ✓ | x |
| Capterra Best Value 2023 | ✓ | x |
| G2 Leader Asia Pacific Spring 2023 | ✓ | x |
Centrahub offers a feature set, but it has an inefficient interface.
This steepens the learning curve associated with it, especially for the CRM beginners in
your team. It takes time to navigate the software, and hence its functionality gets
limited.
Kylas, on the other hand, has a simple and interactive interface. Every
field, column and tab on the dashboard has been designed with a clear function in mind.
You do not require a lot of handholding to navigate the system. It can be used easily by
CRM novices as well as experts.
Centrahub’s mobile app functionality is quite limited. As a result,
collaboration can be difficult, especially for field sales agents and sales reps who
solely work off their mobile app.
Kylas Mobile App is a deal-cracking machine with
almost the same functionality as the Kylas Desktop app. You can access every relevant
piece of information, be it lead details or notes of prior meetings anywhere, at any
time. Your business operations can be seamlessly carried out on-the-go with a powerful
CRM mobile application.
Centrahub does not offer customized onboarding or implementation
support. As a result, their customers rely upon external vendors to help them with
implementation and training, costing them more money!
Kylas provides customized
onboarding and training sessions by CRM experts for all its plans. In addition, if a
business needs additional help after the free onboarding, they can purchase 3-hour slots
with our CRM experts at minimal costs.
See how our CRM platform helps teams boost productivity, close more deals and strengthen our customer relationships.
We switched to Kylas after trying four other leading CRMs, and it performed beyond all expectations. It's simple UI & UX quickly won over the sales team and helped them collaborate and close more deals effortlessly.
Kylas now acts as our central data repository, and its detailed reports help us track business performance and accurately forecast revenue. The unlimited users and features give me the confidence to grow the sales team from 8 at present to 80 by the end of the year.
Co-founder, Winworld Realty Services
Co-founder, Winworld Realty Services
Kylas has truly transformed the way we manage our remote teams. It's easy to set up, and I particularly appreciate its call tracking feature and its ability to connect to multiple lead sources.
It consolidates everything into one app, including WhatsApp, Razorpay, etc., allowing you and your team to work on the go!!"
Director Sales, Dheya Careers
Director Sales, Dheya Careers
One-click integrations with your existing stack. No change management needed.
